Customer Service

In talking with one of my clients today, he told me about a recent frustration regarding a local business with inaccurate and un-updated information on their social media. He arrived at their storefront to find it was closed despite their hours listed online as being open. Time and time again, I have run into this… Continue reading Customer Service

Personal Brand

Many of my clients have a hard time, "self-promoting." They understand the need to put their products and/or services out there, but when it comes to their face, name, and personal brand, it becomes uncomfortable. They fear the judgment and risk of "bothering" someone with their self-promoting content. The reality of being a small business… Continue reading Personal Brand

Big Brands vs. Small Business

I often ask my clients to identify other similar businesses across the country that they would like to be like in terms of their social media. From that information, we can draw inspiration on posts content, style, and overall strategy to help build their presence. However, many times, my clients are comparing themselves to major… Continue reading Big Brands vs. Small Business

Social Media Management FAQ

I am asked to explain what it is that I do often, so I thought I would answer a few of these questions today! Tell me what it is you do and how it works. I manage small business' social media accounts. This includes posting, replying to comments, recruiting and engaging with followers, creating and… Continue reading Social Media Management FAQ

Instagram Copy

Have you noticed that more and more people are using longer captions on Instagram lately? Does it confuse you because you were always told to keep it short and sweet in the past? This is understandable and part of why social media management can be so difficult for small business owners. Not only is time… Continue reading Instagram Copy

When to outsource

Small business owners are some of the hardest working people I have ever met. They will take on as much as humanly possible to ensure their business' growth and success. However, there comes a time when they have to start outsourcing certain parts of their business. Times when they cannot do any more or merely… Continue reading When to outsource

A little goes a long way

As a small business owner myself, I understand the need to get your bang for your buck. That is why I encourage the use of my customizable packages. For a flat monthly fee you are guaranteed the following: Growth: With my help, your social media presence will consistently grow each month. By maintaining your appearance… Continue reading A little goes a long way

It takes a village

They say it takes a village to raise a child, but I think it also takes a village to grow a business. There are times when you have to say when. You have to let others help you to get to the next level. Not only do I love to help small businesses with this,… Continue reading It takes a village